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Publisher: Free Press [ All ]

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  Title Copies
Customer Mania! It's Never Too Late to Build a Customer-Focused Company 
Year: 2004 
ISBN: 0743271351 
ISBN 13: 9780743271356 
Market Driven Strategy: Processes for Creating Value 
Year: 1999 
ISBN: 068486536X 
ISBN 13: 9780684865362